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This statement includes our collecton statement, explaining aspects of our collecton and use of personal informaton. It also includes our privacy policy, further explaining how we manage personal informaton.
Who we are | Swim Communicatons Pty Ltd ACN 144 883 938 |
Our contact details | Phone: 03 9326 8000 Email: info@swim.com.au Web site: www.swim.com.au |
Collecton from third party sources | We may collect personal informaton from someone other than you, and you may not be aware of the collecton, when it is not reasonable or practcable to collect it from you, and it is available from:
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Collecton under law | We may be required to collect personal informaton by law. |
Why we collect and hold personal informaton | We collect and hold personal informaton because:
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Unavailability of personal informaton | If we cannot collect the informaton we need about you, we may not be able to supply the products or service you want. |
Disclosing personal informaton | We may disclose personal informaton as reasonably required to contractors and suppliers who goods and services that we use to operate our business and provide products and support to you, and to other partes detailed in our Privacy Policy. Some of these partes may be based overseas, eg. USA. |
Access and correcton | Our privacy policy contains informaton about how the you can access and seek correcton of the personal informaton about you that we hold. |
Complaints | Our privacy policy explains how you can complain about a breach of the Australian Privacy Principles, and how we will deal with such a complaint. |
Personal informaton | This refers to informaton or an opinion about a living person who is identfed or reasonably identfable, whether or not true and whether or not recorded in material form. |
Kinds of personal informaton we collect and hold | Broadly, we may collect and hold:
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Collectng personal informaton | Unless it is not reasonable or practcable to do so, and in other cases allowed by law, we will collect personal informaton about you directly from you (eg when you contact us by phone or online, or at our premises).
In other cases, we may collect personal informaton about you from:
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Holding personal informaton | We hold personal informaton in hard and/or sof copy at our ofces and in other facilites that we own or license from third partes, like data centres. We take reasonable steps to keep it secure and to protect it from unauthorised access, use or alteraton. |
Why we collect and hold personal informaton | We collect and hold personal informaton because:
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Using personal informaton | We may use personal informaton:
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Disclosing personal informaton | We may disclose personal informaton as reasonably required:
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Direct marketng | We may use and disclose personal informaton to direct market to you products ofered by us, our referrers, agents, and members of our corporate group, and our business partners, where we think the ofers will be of interest to you, using:
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Accessing and correctng personal informaton | Please contact us for these purposes using the details in Contactng us below. We shall process and respond to your request in accordance with Australian Privacy Principle 12. There is no charge for making a request but a reasonable administratve charge, on a cost recovery basis, may be payable before we agree to provide access. |
Complaints | If you wish to complain about a breach of the Australian Privacy Principles, please contact us using the details in Contactng us below. We shall:
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Contactng us | Questons, requests and complaints regarding our Privacy Statement or our compliance with privacy laws should be directed to us by telephone on 03 9326 8000 or email to info@swim.com.au. |